ATMs: Your Instant Cash Source
There's no doubt, the automated teller machine
has revolutionized the way we bank. With over 95,000 ATM locations in the U.S., it's a convenience we've rapidly grown
used to. Here are a few safety tips from the American Bankers Association...
PLAY IT SAFE...
While ATMs are convenient, it just makes sense to exercise
caution when using one. This includes protecting your ATM card and cash from the view of others, and being aware of
your surroundings. Here are some other tips to keep in mind.
PROTECT YOUR CARD & PIN
Whether you choose your Personal Identification
Number (PIN) yourself, or your bank chooses it for you, it's very important to keep that number a secret. Don't write
it on your card or give the number out to anyone, including friends and family. ATM fraud is most often committed by
individuals who know the ATM cardholder.
To minimize time spent at the ATM, have your ATM card ready
and in your hand when you approach the machine. Don't pull it out of your purse or wallet when you get there.
Take a look around you as you approach the ATM. If you
observe suspicious people or circumstances, don't use the machine at that time.
CONDUCT YOUR TRANSACTIONS PRIVATELY
Use common courtesy at the ATM.
Give people ahead of you space to conduct their transactions. When you use the ATM, make sure no one watches you key
in your PIN. You can use your body to shield the ATM keypad.
COUNT YOUR CASH LATER
Once you've completed your ATM transaction, put
your money away immediately and leave the ATM premises. It's best to count your money later.
LOCK YOUR CAR DOORS
If you leave your car and walk to the ATM, turn off
your ignition and lock your car. If you use a drive-up ATM, be sure to roll up passenger windows and lock your car doors.
OBSERVE LIGHTING AND LANDSCAPE
Use extra caution when using an ATM at
night. If the lights at the ATM are not working, don't use it. If shrubbery has grown up, or if a tree blocks
the view, select another ATM and notify the bank. In fact, it's always a good idea to let the bank know whenever you
notice anything out of the ordinary at an ATM - from overgrown bushes and poor lighting to a malfunctioning machine.
TAKE A FRIEND AT NIGHT
If you must use the ATM at night, consider taking
a friend along.
Remember that these tips are a good start, but the best
advice is simply not to use an ATM if you feel at all uncomfortable doing so. ATMs provide convenience, but they haven't
replaced the bank teller. If you prefer, conduct your business in the bank lobby.
24-Hour Customer Service From Your Bank
We are pleased
to provide you with VOICEACCESSS
, our 24-hour account information system. We encourage you to use the system by calling either of the following
719.743.2100 (Hugo & Limon Area)
888.829.2100 (Toll-Free Access)
Feel free to try both the touch-tone and speech recognition methods, to find the one which works best
A confidential security code is created by you on your first call to the system.
When prompted by VOICEACCESSS, use this number,
along with any of your account numbers from your statements or loans to obtain your account information.
We continually strive to bring you fast, friendly service by employing the very latest in banking technology.
To use the system, dial the VOICEACCESSS
telephone number from any phone. After a brief introduction, you will be presented with a list of options. Your
- for Account Information
- for Funds Transfer
- for Bank Information
- for Lost
You may "Say" or "Press" the appropriate number, as shown above,
on your telephone keypad.